Terms of Service
Last updated: January 2024
Please read these Terms of Service carefully before using our services. By accessing or using Yositoy's services, you agree to be bound by these terms.
1 Acceptance of Terms
By accessing and using the services provided by Yositoy (the "Company"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service apply to all visitors, users, and others who access or use our manufacturing services, website, and related products.
2 Company Information
Yositoy is a professional manufacturer specializing in high-quality dolls, including Vinyl reborn baby dolls, Soft Silicon Newborn dolls, and Princess dolls.
Factory Address:
25 Zhuang Huigu KeChuang Yuan, Haimen Street, Jiaojiang, Taizhou City, ZheJiang Province, China
Contact:
Email: sophie@yositoy.com
Phone: +86 18989676716
3 Services Provided
Our services include but are not limited to:
- Manufacturing of Vinyl reborn baby dolls, Soft Silicon Newborn dolls, and Princess dolls
- OEM/ODM services including custom design, mold development, and private labeling
- Product customization (face, function, skin color, clothes, packaging)
- Quality assurance and certification support (EN71, CPC, CE)
4 Order Terms & Manufacturing
4.1 Order Process
All orders must be confirmed in writing via email or signed contract. Order specifications, quantities, pricing, and delivery terms must be mutually agreed upon before production begins.
4.2 Minimum Order Quantities
Minimum order quantities (MOQ) apply to all products and will be specified in quotations. MOQs may vary based on product type, customization requirements, and materials.
4.3 Production Timeline
Production timelines are estimates and may vary based on order complexity, quantity, and current production schedule. Delays due to force majeure events are not the responsibility of the Company.
5 Payment Terms
5.1 Payment Schedule
Standard payment terms require 30% deposit upon order confirmation and 70% balance payment before shipment. Alternative payment schedules may be arranged for established customers.
5.2 Payment Methods
We accept payment via T/T (Telegraphic Transfer), L/C (Letter of Credit), and other mutually agreed methods. All banking charges are borne by the respective parties.
5.3 Late Payments
Late payments may result in production delays or suspension. Interest charges may apply to overdue amounts as per agreed terms.
6 Quality Assurance & Warranty
6.1 Quality Standards
All products are manufactured according to ISO 9001 quality management standards and comply with EN71, CPC, and CE certifications where applicable.
6.2 Quality Control
We implement strict quality control procedures from material sourcing to final packaging. Pre-shipment inspections are conducted for all orders.
6.3 Defect Resolution
Manufacturing defects reported within 30 days of delivery will be addressed through replacement or credit, subject to investigation and confirmation.
7 Intellectual Property
7.1 Customer Designs
Customers retain ownership of their original designs and intellectual property. We maintain strict confidentiality regarding customer designs and specifications.
7.2 Company IP
Our manufacturing processes, techniques, and proprietary designs remain the intellectual property of Yositoy and may not be copied or disclosed.
7.3 Third-Party Rights
Customers warrant that their designs do not infringe upon third-party intellectual property rights and indemnify the Company against any related claims.
8 Shipping & Delivery
8.1 Shipping Terms
Shipping terms (FOB, CIF, etc.) will be specified in each contract. Risk of loss transfers to the buyer according to agreed Incoterms.
8.2 Export Documentation
We provide necessary export documentation including commercial invoices, packing lists, and certificates of origin. Additional documentation may incur extra charges.
8.3 Delivery Delays
While we strive to meet delivery schedules, delays due to customs, shipping, or force majeure events are beyond our control and not grounds for order cancellation.
9 Limitation of Liability
The Company's liability is limited to the value of the goods delivered. We shall not be liable for:
- Indirect, consequential, or punitive damages
- Loss of profits, business, or market opportunities
- Damages resulting from customer's use or resale of products
- Claims arising from design defects in customer-provided specifications
10 Confidentiality
We maintain strict confidentiality regarding all customer information, designs, specifications, and business relationships. Our employees and subcontractors are bound by confidentiality agreements.
Customer information will not be disclosed to third parties without explicit written consent, except where required by law or regulatory authorities.
11 Force Majeure
Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to:
- Natural disasters
- Government actions
- War or terrorism
- Labor disputes
- Material shortages
- Pandemic or epidemic
12 Governing Law & Disputes
12.1 Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China.
12.2 Dispute Resolution
Any disputes arising from these terms or related contracts shall be resolved through friendly negotiation. If negotiation fails, disputes shall be submitted to arbitration in Taizhou, China.
13 Modifications & Updates
We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on our website and communicated to existing customers via email.
Continued use of our services after modifications constitutes acceptance of the updated terms. For significant changes, we may require explicit acceptance from customers.
Questions About These Terms?
If you have any questions about these Terms of Service, please contact us: